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Telephone Consumer Protection Act

Few things are more irritating that being interrupted by unwanted sales calls. Even worse is having telemarketers take up your valuable cell phone minutes or fax paper. In 1991, Congress passed the Telephone Consumer Protection Act (TCPA) to help protect people like you from these abuses.

Prohibited Conduct

Under the TCPA, telemarketers are prohibited from:

making calls to cell phones using automated telephone dialing equipment or an artificial or prerecorded voice without consent
sending unsolicited advertising faxes
sending unsolicited advertising text messages
calling residences before 8 a.m. or after 9 p.m., local time
failing to honor the national Do Not Call registry

What You Can Do

Congress also gave the TCPA some teeth: violators may be liable for up to $1,500 in statutory damages for each violation. If a company adopted a systematic policy of violating the TCPA, a class action claim might be possible for damages and/or a court order stopping the illegal practice. Caddell & Chapman is currently representing plaintiffs bringing claims on behalf of classes of consumers seeking such remedies against telemarketers.

You May Not Be the Only One

At the law firm of Caddell & Chapman, our attorneys have more than a decade of experience handling significant privacy class actions, including claims under federal privacy statutes such as the Fair Credit Reporting Act (FCRA) and TCPA on a nationwide basis.

When you contact us to review your complaint against a telemarketer, we will thoroughly review whether other people have been impacted as well.

If that is the case, we will pursue a class action lawsuit to seek compensation for everyone who has suffered damages due to the same act of wrongdoing, and to order the defendant to change its practices.

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